Tourists exploring Africa this festive season can now benefit from Safe Travels, a comprehensive emergency response plan by Rescue.co. Designed for both domestic and international travelers, this service ensures quick and reliable assistance for emergencies in urban areas, safari parks, and remote destinations.
The plan addresses the unique risks associated with adventure tourism, covering high-risk activities in rugged environments like Mount Kilimanjaro, Mount Kenya, the Maasai Mara, and remote coastal areas. With air evacuation resources strategically placed near popular destinations, Rescue.co is equipped to handle emergencies such as altitude sickness, unexpected injuries, or sudden illnesses.
“As travel picks up during this festive season, we’re excited to offer travelers the reassurance of Safe Travels, a service that extends beyond traditional emergency assistance,” said Caitlin Dolkart, co-CEO of Rescue.co. “Our goal is to empower travelers to explore Africa with confidence, knowing they have immediate access to lifesaving help anywhere on the continent.”
Comprehensive Emergency Services with Advanced Technology
Safe Travels offers a range of emergency services, including:
- Ground and Air Evacuations: With a fleet of 67 fixed-wing and 7 rotary aircraft, Rescue.co provides medevac services boasting a 100% success rate and sub-one-hour response times for wilderness rescues.
- Roadside Assistance and Vehicle Support: Services like towing, fuel delivery, and vehicle assistance across Kenya with an average response time of 25 minutes.
- Medical and Security Response Teams: Round-the-clock support for medical or security-related emergencies, tailored to high-risk scenarios.
Many travelers assume their insurance policies include emergency rescue services. However, James Savage, Managing Director at Savage Wilderness, clarifies: “In most cases, insurance coverage only begins once you’ve reached the hospital. For anyone visiting Kenya or East Africa—whether for adventure, safari, or business—Rescue.co’s cover is invaluable. It provides peace of mind for travelers and their families, ensuring rapid access to world-class facilities when needed.”
Leveraging Flare Technology for Swift Emergency Response
In countries without robust public emergency response systems like 911 or 999, Rescue.co utilizes its Flare technology platform to connect travelers with over 1,000 first responders, including ambulances, air support, and roadside assistance providers. The platform’s features include:
- Smart Dispatch System: Prioritizes the nearest responder, reducing delays with real-time coordination.
- Hospital Database: Ensures patients are directed to the most suitable medical facility equipped with the necessary resources.
- 24/7 Operations Team: A highly skilled team of doctors, nurses, and paramedics—including former US Army flight paramedics—coordinates air support, telemedicine, and emergency care for optimal outcomes.
Through its dispatch hub in Kenya, supported by 800 ambulances and 70 aircraft, Safe Travels guarantees emergency help across the continent (excluding Sudan and Somalia) within minutes.
Affordable Membership Options for Tourists
Safe Travels offers flexible membership packages starting at:
| Membership Plan | Coverage Region | Cost (30 Days) |
|---|---|---|
| Kenya | Kenya only | $25 |
| East African Community (EAC) | Kenya, Uganda, Tanzania, Rwanda, and Burundi | $50 |
| Africa-wide | All African countries (excluding Sudan and Somalia) | $125 |
Rescue.co’s initiative underscores the importance of traveler safety, combining cutting-edge technology with reliable on-ground resources to enhance the tourism experience in Africa.
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