DHL Express Kenya and Rubis Energy Kenya announced on 12th November 2026 that 60 Rubis service stations will work as DHL Service Points. A DHL Service Point is a counter where you hand over a document or parcel for DHL to ship, instead of booking a courier to collect it from your door. The 60 stations are spread across Nairobi, the Coast region, Nyanza, Nakuru and Naivasha.
From those stations, shipments can go to other parts of Kenya or to more than 220 countries and territories on DHL’s network. Frédéric Maupetit, managing director of Rubis Energy Kenya, said the idea is to let customers send documents and parcels “without making a separate trip”. Paul Makolosi, DHL Express Kenya’s country manager, said the deal gives DHL a retail network with “a strong national footprint”.
The stations will also sell DHL Express Easy, a walk-in service where you buy DHL-branded packaging and pay a set price for the box you pick, instead of a rate worked out from your parcel’s weight. In markets where DHL publishes the scheme, such as New Zealand, there are eight options, from a 0.5kg cardboard envelope to a 25kg box. The price is fixed for each box, but it changes with the destination zone, so the same box costs different amounts depending on where it is going. If you sell online and ship abroad, that means you can quote a buyer one figure per box size and destination before you pack anything.
Neither company has said what any of this costs from Kenya. The announcement gives no Express Easy prices in shillings, does not list the 60 stations, and says nothing about opening hours, payment options or cut-off times. The start date is also unclear: the release says the stations “will operate” as DHL Service Points, while Maupetit’s quote says they are “now operating”. And it only talks about sending, so it is not clear whether you can collect a parcel that arrives for you at a Rubis station.
For Rubis, DHL is the latest business to move onto its forecourts. The company runs more than 300 stations in Kenya, so the DHL counters will be in about one in five of them. Its stations already host Java House outlets, Enjoy convenience shops and AutoXpress car service centres, and in July we wrote about BasiGo putting public EV fast chargers at Rubis stations along the highways out of Nairobi. Each of these gives a driver another reason to fill up at Rubis, and DHL gets 60 drop-off points from a single deal.
A fixed price per box is easier to plan around than a weight-based quote, and the small sellers both companies name in the release are the ones who would feel that most. It only helps once DHL publishes what each box costs from Kenya. Until the price card and station list are out, DHL’s Kenya drop-off guide points to its ServicePoint locator, which shows each counter’s opening hours and daily cut-off time. The same guide says not every service point takes international shipments, so confirm that a station does before you drive there with a box.
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