There was an isssue with Safaricom where if you ‘checked out’ with Bonga Points when buying bundles, you would get the bundles even if you didn’t have the required number of Bonga Points. But Safaricom has since fixed that, so right now your *544# queries are either very slow in some options, or won’t load completely.

(Update: Everything loads perfectly now). But the option to buy with Bonga Points is still missing.

Safaricom removes the option to 'Buy with Bonga Points' temporarily after glitch had people getting free data

Whatever might have caused the issue is not yet known, but it was very quick of Safaricom to notice the glitch, and patch it. Will update post when Safaricom explains what happened.

UPDATE: Those who got the free illegal data now say ‘Safaricom has reclaimed the data’, and they’re back to their original data plans. Safaricom has confirmed this.


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