Safaricom
Safaricom offers mobile communication, mobile money services, internet provisioning, and digital solutions in Kenya.
- Interesting Reads
After M-PESA & MySafaricom merger, here are 10+ other Safaricom apps you probably never heard of
Safaricom’s recent merger of the M-PESA and MySafaricom apps tells you exactly where the company wants to go. The telco…
- News
Safaricom is giving My OneApp users 1GB free data as an apology. Did you get yours?
Safaricom appears to be doing more than just apologising for the chaotic My OneApp rollout. After weeks of complaints from…
- Quick Reviews
Safaricom 5G router speeds are becoming painfully slow at night
When I switched to Safaricom’s 5G router, I thought I had finally escaped the nightly internet misery that had pushed…
- Interesting Reads
All Safaricom employees are now AI trained, and the reason says a lot about where the telco is headed
Safaricom has revealed that every single employee, regardless of role, was required to complete AI 101 training last year. That…
- News
Safaricom’s latest My OneApp updates finally fix the most annoying bug
Safaricom’s My OneApp rollout has been rough from the start, and that is putting it politely. What was supposed to…
- News
Safaricom Beats Airtel on Every Mobile Internet Metric in Kenya, nPerf’s 2026 Report Says
The operator swept download, upload, latency, browsing and streaming in the nPerf barometer for April 2025 to March 2026. Airtel's…
- How To/ Explained
The Architecture of Ambition: How M-Shwari’s Logic is Engineering a Saving Culture
How the logic behind M-Shwari's Lock Savings is quietly engineering better saving habits for a generation of young Kenyan professionals.
- News
Safaricom Apologises for My OneApp Chaos, but the Damage Is Already Done
Safaricom apologises for My OneApp rollout failures but offers no timeline, no rollback, and no concrete fixes for users.
- News
More Kenyans are making voice calls through Airtel as Safaricom’s market share slips
After recently reviewing the broader state of Kenya’s digital economy in 2025, we went back through all four Communications Authority…
- Opinion
Airtel Kenya waited too long to hit Safaricom where it hurt most
Safaricom handed Airtel Kenya one of the clearest competitive openings the local telecom market has seen in a long time.…
- News
Safaricom rolling out new My OneApp updates to fix bugs on Android
It has been less than two weeks since Safaricom launched the revamped My OneApp on April 2nd, but the telco’s…
- Interesting Reads
Kenya’s 2025 in Numbers: How Four Quarters of Data Reveal a Digital Economy in Overdrive
Mobile money hit 98%, smartphones overtook feature phones, and 5G users doubled their data appetite across 2025.
- News
My OneApp is forcing users to set Safaricom as SIM 1, and you are right to be annoyed
Safaricom’s new My OneApp was supposed to make things easier by bringing together MySafaricom and M-PESA in one place. Instead,…
- Opinion
My OneApp Is a Masterclass in How Not to Replace the App Kenyans Trust Most
Safaricom's My OneApp merger was inevitable. The shambolic rollout was not. An opinion on Kenya's most consequential app launch yet.
- How To/ Explained
How to go back from Safaricom My OneApp to the old M-PESA app on Android
Safaricom’s new My OneApp is still causing enough friction that some users simply want out. If you updated from the…
