Monday, January 17, 2022

Equity revamps ‘Eazzy Net’ to ‘Equity Online’ with new features

Equity has announced it is relaunching ‘Eazzy Net’ as ‘Equity Online’ after making changes in line with its One Equity strategy that aims to provide a seamless customer experience across all banking channels.

The new platform, the company says, provides a unified service offering across channels, an improved customer experience with simpler customer journeys, fresh and user friendly interface, and more digital financial services such as buying M-Pesa Float, paying for parking among others.

This, the company says, comes in the backdrop of a growing demand for efficient and flexible online banking experiences by customers.

The new platform is available at

The Covid-19 pandemic has accelerated the adoption of digital banking and payment solutions by driving consumers to shift behaviors and adopt more technology to assist with their day-to-day lives in all aspects, including their finances.

During the release of the 2021 half-year results, Equity Group CEO and MD, Dr. James Mwangi said  “Covid-19 pandemic has acted as a tailwind for customers’ adoption of digital offering fastening the pace of business transformation with significant upside on efficiency as the Group increasingly becomes a technology platform and transform from being a fixed cost business to a variable cost business.”

New Features added to Equity’s USSD Code and Mobile App:

Internet banking is the new form of space banking not only in Kenya but in the world at large, due to advancements in technology and innovation. Additionally, the bank has added new features on its Mobile App and the USSD code *247#.

Customers transacting using the Equity Mobile App will now be able to select a specific transaction on the mini statement to display more details such as beneficiary name etc. The number of transactions displayed on the mini statement has also increased from 10 to 20.

Customers using the *247# USSD code, can now access the service across all the network providers in Kenya and in addition apply for mobile loans such as Eazzy Loan. Previously, the USSD code was only available on the Safaricom network thus restricting customers on other telcos from accessing the services. Customers can self – register by dialing *247# on their mobile lines.

Equity’s digital banking services have continued to surpass traditional banking channels in both the number and value of transactions handled daily. In the recently – released 2021 half-year results, digital channels accounted for 98% of the Group’s transactions. 606.9 million transactions were completed through the Eazzy banking suite, agency banking and merchants compared to 385.2 million recorded last year, indicating a 66% growth.


Leave a Reply

Dickson Otieno
I love reading emails when bored. I am joking. But do send them to

More to read:

Netflix increases prices in US & Canada

Netflix has announced increased subscription fees in the United States and Canada in what appears to now be annual expected change.

Equity – PayPal Withdrawals will now take one day only

Equity Bank is moving from taking 3 business days to settle PayPal withdrawals to 24hrs or one business day.

Bolt now valued at €7.4 billion after €628 million investment round

Bolt says % it will use the funds to accelerate the expansion of their mobility and delivery products across Eastern African markets.

MARAMOJA opens up API to Fintechs and Insurtechs in Kenya

The company says that Fintechs and Insurtechs now have an opportunity to connect to MARAMOJA's ecosystem via a single API

Banks, who benefit most from Free M-Pesa transfers, want CBK to re-introduce charges

The Kenya Bankers Association (KBA) will be lobbying to have the Central Bank of Kenya (CBK) re-introduce transactions between Banks and Mobile Money wallets in 2022.

Airtel joins Telkom in support of cheaper rates; Safaricom remains hesitant

Airtel argues that CA’s reduction takes into consideration the 7 year delay and that it is fully aligned with the interests of the consumer.