If you’ve ever wondered exactly how much Jumia delivery costs in your part of Kenya and how long it’ll take for your package to arrive, the guessing game is finally over. Jumia Kenya has released a comprehensive breakdown of its delivery charges covering every region, every zone, and every package size.
From the middle of Nairobi to the far corners of Kisii, Wundanyi or Lodwar, the e-commerce giant now has a structured system that lets you know exactly how much you’ll pay and how long it’ll take based on your location and package size.
Let’s break it all down.
Delivery Charges: Affordable, Zone-Based, and Transparent
Jumia’s new system is built around six geographical zones, each grouping together specific towns and cities. Your delivery fee depends on two things:
- Where the order is coming from (usually Nairobi)
- Where it’s going (your location’s zone)
The cost also scales based on package size:
- Small (40 x 20 x 13 cm): From KES 160
- Medium (70 x 30 x 22 cm): From KES 250
- Large (100 x 100 x 62 cm): From KES 700
Of course, these are base figures. The actual delivery fee will depend on where you are in Kenya and how far your order has to travel from Jumia’s warehouse. To simplify this, Jumia has grouped the country into six delivery zones.
Understand Your Zone: Which Town Is Where?
Jumia has grouped Kenya’s towns and cities into the following zones:
| Zone | Areas Covered |
|---|---|
| Zone 1 | Nairobi |
| Zone 2 | Kitengela, Kangundo, Kiambu, Tala, Gatundu, Athi River, Kikuyu, Thika |
| Zone 3 | Limuru, Nanyuki, Naivasha, Meru, Gilgil, Chogoria, Nakuru, Maua, Kisumu, Kajiado, Eldoret, Machakos, Muranga, Masii, Nyeri, Kenol, Karatina, Embu |
| Zone 4 | Narok, Isiolo, Bomet, Kericho, Sotik, Litein, Kisii, Siaya, Homabay, Bondo, Oyugis, Maseno, Migori, Kakamega |
| Zone 5 | Kitale, Makueni, Kapenguria, Emali, Bungoma, Kibwezi, Busia, Loitoktok, Malaba, Garissa, Kehancha, Isebania |
| Zone 6 | Wajir, Kakuma, Lamu, Lokichar, Lodwar, Maralal, Mpeketoni, Marsabit, Hola, Wundanyi |
Full Delivery Price Table per Zone & Package Size
This is the complete price table as shared by Jumia. All prices are in Kenyan Shillings (KES). Note that prices apply to pickup station deliveries only. These rates also apply for both directions (e.g. Zone 1 → Zone 3 = Zone 3 → Zone 1).
| Departures | Arrivals | Small (40 x 20 x 15cm) | Medium (70 x 30 x 20cm) | Large (100 x 50 x 20cm) |
|---|---|---|---|---|
| Zone 1 | Zone 1 | 900 | 1,500 | 1,500 |
| Zone 1 | Zone 2 | 2,200 | 3,800 | 3,800 |
| Zone 1 | Zone 3 | 1,500 | 2,600 | 2,600 |
| Zone 1 | Zone 4 | 1,500 | 2,600 | 2,600 |
| Zone 1 | Zone 5 | 1,500 | 2,600 | 2,600 |
| Zone 1 | Zone 6 | 3,400 | 5,800 | 5,800 |
| Zone 2 | Zone 2 | 3,100 | 5,200 | 5,200 |
| Zone 2 | Zone 3 | 2,300 | 4,000 | 4,000 |
| Zone 2 | Zone 4 | 2,300 | 4,000 | 4,000 |
| Zone 2 | Zone 5 | 2,300 | 4,000 | 4,000 |
| Zone 2 | Zone 6 | 4,200 | 7,100 | 7,100 |
| Zone 3 | Zone 3 | 2,200 | 3,800 | 3,800 |
| Zone 3 | Zone 4 | 2,200 | 3,800 | 3,800 |
| Zone 3 | Zone 5 | 2,200 | 3,800 | 3,800 |
| Zone 3 | Zone 6 | 4,100 | 6,900 | 6,900 |
| Zone 4 | Zone 4 | 2,200 | 3,800 | 3,800 |
| Zone 4 | Zone 5 | 2,200 | 3,800 | 3,800 |
| Zone 4 | Zone 6 | 4,100 | 6,900 | 6,900 |
| Zone 5 | Zone 5 | 2,200 | 3,800 | 3,800 |
| Zone 5 | Zone 6 | 4,100 | 6,900 | 6,900 |
| Zone 6 | Zone 6 | 5,000 | 8,500 | 8,500 |
Delivery Timelines: When Your Order Will Arrive
Jumia has also shared delivery time estimates depending on your region:
| From Nairobi To | Estimated Time |
|---|---|
| Within Nairobi & Environs | 1 day |
| Kisumu, Eldoret, Nyeri | 2 days |
| Kisii, Homa Bay, Kakamega | 3 days |
| Garissa, Makueni, Bungoma | 4 days |
Areas in Zone 6 (like Lodwar, Marsabit, Wajir, Lamu) may take longer depending on distance and route availability. Jumia posters also include a QR code you can scan for the latest delivery info, rate adjustments, or pick-up station updates. You can also check directly on the Jumia app or website under the delivery help section.
This is Jumia’s most detailed delivery pricing structure yet, and it’s great for customers who want clarity, fair pricing, and reliable timelines.
You now know:
- Where your town falls (Zone 1–6)
- What exact price you’ll pay based on your zone and package size
- How long you’ll wait before the pickup alert hits your phone
So next time you shop on Jumia, you won’t be caught off guard at checkout. Just add to cart, check your zone, and enjoy the convenience.
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