Airtel appears to be laying groundwork for deeper SIM self-service inside My Airtel, including PUK lookup, SIM upgrade, SIM swap…
Safaricom’s My OneApp is still dealing with the baggage of its messy rollout, but a teardown of recent APK builds…
Safaricom already lets users request for an eSIM through the current MySafaricom app, but the experience has never felt fully…
Safaricom’s recent merger of the M-PESA and MySafaricom apps tells you exactly where the company wants to go. The telco…
Kenyan organisations may be doing better than some regional peers when it comes to having cybersecurity policies in place, but…
Safaricom appears to be doing more than just apologising for the chaotic My OneApp rollout. After weeks of complaints from…
When I switched to Safaricom’s 5G router, I thought I had finally escaped the nightly internet misery that had pushed…
Little is notifying customers of a new temporary fare increase, with the ride-hailing company saying it will now charge an…
About a decade after Safaricom tried to make contactless payments mainstream with the now-defunct M-PESA 1Tap, Kenyan finance players are…
Safaricom has revealed that every single employee, regardless of role, was required to complete AI 101 training last year. That…
BasiGo has hit another important milestone in Kenya’s e-mobility journey. Last week, the company announced that it has started local…
Safaricom’s My OneApp rollout has been rough from the start, and that is putting it politely. What was supposed to…
Update: KIM has now issued yet another statement, this time saying the High Court has officially stayed the enforcement of…
I’ve spent the last 365 days with the EcoFlow River 2. It has saved my workflow multiple times. It has…
The Communications Authority of Kenya’s latest Quality of Service report for FY 2024-2025 gives us the usual headline verdict on…
