Safaricomβs My OneApp rollout was, to put it mildly, a total mess. The merger of the M-PESA and MySafaricom apps…
The Galaxy S26 series only recently started selling in Kenya, but because the smartphone rumor cycle has no respect for…
Airtel appears to be laying groundwork for deeper SIM self-service inside My Airtel, including PUK lookup, SIM upgrade, SIM swap…
Safaricomβs My OneApp is still dealing with the baggage of its messy rollout, but a teardown of recent APK builds…
Safaricom already lets users request for an eSIM through the current MySafaricom app, but the experience has never felt fully…
Safaricomβs recent merger of the M-PESA and MySafaricom apps tells you exactly where the company wants to go. The telco…
Kenyan organisations may be doing better than some regional peers when it comes to having cybersecurity policies in place, but…
Safaricom appears to be doing more than just apologising for the chaotic My OneApp rollout. After weeks of complaints from…
When I switched to Safaricomβs 5G router, I thought I had finally escaped the nightly internet misery that had pushed…
Little is notifying customers of a new temporary fare increase, with the ride-hailing company saying it will now charge an…
About a decade after Safaricom tried to make contactless payments mainstream with the now-defunct M-PESA 1Tap, Kenyan finance players are…
Safaricom has revealed that every single employee, regardless of role, was required to complete AI 101 training last year. That…
BasiGo has hit another important milestone in Kenyaβs e-mobility journey. Last week, the company announced that it has started local…
Safaricomβs My OneApp rollout has been rough from the start, and that is putting it politely. What was supposed to…
Update: KIM has now issued yet another statement, this time saying the High Court has officially stayed the enforcement of…
