M-Pesa
Examining M-Pesa’s transformative role in mobile banking and economic change in emerging markets.
- News
Dropped calls, call termination, & billing disputes take longer to resolve than issues in other digital services, CA data shows
For many Kenyans, network issues are more than an inconvenience. They’re a recurring frustration. New consumer complaints data from the…
- Business
Safaricom Green Bond: How M-PESA users just funded a KES 20 billion 5G push
Safaricom’s KES 20 billion Green Bond was 175% oversubscribed, with most investors participating via M-PESA to fund green 5G infrastructure.
- Business
Safaricom Asked for KES 15 Billion. Investors Threw KES 41 Billion at Them.
Safaricom's tax-free green bond attracted KES 41.6 billion in bids. The telco will refund KES 21.4 billion after 175% oversubscription.
- Business
Safaricom’s Share Sale Explained: The KES 245B Vodacom Deal, 9 Key Conditions, and M-Pesa’s Future
Vodacom takes 55% control of Safaricom in a KES 245B deal as Kenya retains 20% to fund new infrastructure projects.
- News
Safaricom slips new promo offers into M-PESA transactions to Airtel
Safaricom appears to have quietly rolled out a new, rather unusual behaviour inside the M-PESA SIM Toolkit, and it’s already…
- News
Safaricom now requires users to reconfirm M-PESA recipient number when using SIM Toolkit
Safaricom appears to be rolling out a new SIM Toolkit (STK) change that adds an extra confirmation step when sending…
- News
Safaricom Daraja 3.0: The Cloud-Native Leap to 12,000 TPS
Safaricom launches Daraja 3.0 with 12k TPS and native AI, transforming M-PESA into a scalable, cloud-native fintech operating system
- News
Safaricom’s Fintech 2.0 upgrade officially ends M-PESA maintenance downtimes
For M-PESA, a service that has become synonymous with the Kenyan economy, system downtime even for scheduled maintenance has always…
- Interesting Reads
What Happens to M-PESA Funds When You Die? A Complete Guide to Claiming Next of Kin Assets
Using a deceased relative’s PIN is actually a crime. Here is the legal 3-tier process to claim M-PESA funds correctly.
- News
M-PESA is finally getting Tap-to-Pay, wallet sharing & AI fraud detection with major ‘Fintech 2.0’ upgrade
Safaricom is revamping its cornerstone mobile money platform, M-PESA, to meet the escalating demands of the modern digital economy. Group…
- Interesting Reads
Safaricom’s “Leapfrog” Strategy: How M-PESA Ethiopia is Rewriting the Mobile Money Playbook
In Ethiopia, the problem isn't sending money—it's carrying it. How M-PESA is solving the 'cash bulk' challenge
- News
Safaricom aware of major Lipa na M-PESA bug in SIM Toolkit menu, fix in the works
For more than a year, I’ve been dealing with a strange but deeply inconvenient issue whenever I try to use…
- News
Safaricom Plans One Hour Fuliza Upgrade On 17 November 2025
Fuliza will undergo maintenance on 17 November, with intermittent service between 1 am and 2 am.
- Business
You will soon be able to buy NSE shares directly from your M-PESA with Ziidi Trader
Safaricom's M-PESA is piloting Ziidi Trader, letting users buy and sell stocks, expanding its Ziidi investment platform beyond money market…
- News
Safaricom is pumping KES 30 billion into a plan to digitally overhaul 600 Kenyan schools
Safaricom's M-PESA Foundation is investing KES 30 billion to digitally upgrade 600+ schools and fund 10,000 scholarships in Kenya.
