M-Pesa
Examining M-Pesa’s transformative role in mobile banking and economic change in emerging markets.
- News
Safaricom invites users to test the new unified MySafaricom and M-PESA app
Last September, we reported that Safaricom planned to merge the MySafaricom app and the M-PESA Super app into a single,…
- News
Safaricom now requires a Police OB to get your full M-PESA statement
While Safaricom’s push to mask phone numbers in everyday M-PESA transactions is a net positive for privacy, their strict interpretation…
- News
Safaricom starts hiding phone numbers in M-PESA messages: Here’s what it looks like
As M-PESA celebrates its 19th anniversary this March, Safaricom is making a massive change to how our transaction messages look.…
- News
M-PESA hits 40 million monthly active users in Kenya as it turns 19
Nineteen years ago today, Safaricom launched a simple person-to-person money transfer service that would permanently alter the global financial landscape.…
- News
CBK approves phone number masking in Lipa na M-Pesa Till and Paybill transactions
At Techish Kenya, we have been beating the drum for digital privacy for years. We’ve written about the risks of…
- News
Pesalink Finally Wakes Up: The PAPSS Integration That Bypasses the Dollar and Threatens the Fintech Ecosystem
Pesalink and PAPSS have unlocked instant KES cross-border payments. Discover how bypassing the dollar threatens the entire remittance startup ecosystem.
- News
The ‘Fuliza Excuse’ Won’t Work For M-Pesa Reversals
Mistakenly sent money to Fuliza? It is reversible. Safaricom restores the recipient's debt and refunds your cash via 456.
- News
Safaricom Ziidi MMF user claims M-PESA account locked on maturity day of over KES 1M investment
A Kenyan man, Kithinji Muriungi, has posted a nearly 10-minute YouTube video (linked at the bottom) accusing Safaricom of restricting…
- News
Sitoyo Lopokoiyit Appointed CEO of Absa Personal and Private Banking
Absa appoints Sitoyo Lopokoiyit as CEO of Personal and Private Banking, effective April 1, 2026, following his M-PESA Africa exit.
- How To/ Explained
How to make your M-Shwari loan disappear: The facts you need to know
If you’ve been on Kenyan social media long enough, you’ve probably heard at least one “hack” for clearing an M-Shwari…
- News
Sitoyo Lopokoiyit Exits M-PESA Africa CEO Role
Sitoyo Lopokoiyit exits M-PESA Africa CEO role. No official announcement or successor has been named, creating a significant leadership vacuum.
- News
Safaricom M-PESA users hit with ‘ghost’ update loop as Ziidi Trader launches
Safaricom is currently rolling out a major expansion to its financial ecosystem with the launch of Ziidi Trader. But for…
- News
M-Shwari outage locks Kenyans out of funds as Safaricom confirms system issues
Kenyan users of M-Shwari, the popular mobile savings and loan service operated by NCBA Bank in partnership with Safaricom’s M-Pesa,…
- Business
Ziidi Trader Launches: Buy and Sell NSE Shares Instantly From Your M‑PESA App
Following a successful pilot announced in November 2025, Safaricom has officially rolled out Ziidi Trader to the mass market. The…
- News
Safaricom’s M-Pesa Daraja 3.0 sandbox issues spur community-built local alternative
Safaricom unveiled Daraja 3.0 in November 2025, the latest iteration of its M-Pesa API platform. The launch was accompanied by…
