Safaricom
Safaricom offers mobile communication, mobile money services, internet provisioning, and digital solutions in Kenya.
- News
Dropped calls, call termination, & billing disputes take longer to resolve than issues in other digital services, CA data shows
For many Kenyans, network issues are more than an inconvenience. They’re a recurring frustration. New consumer complaints data from the…
- Business
Safaricom Green Bond: How M-PESA users just funded a KES 20 billion 5G push
Safaricom’s KES 20 billion Green Bond was 175% oversubscribed, with most investors participating via M-PESA to fund green 5G infrastructure.
- News
Safaricom Home Fibre to introduce flexible ‘Pay-as-you-go’ hourly, daily, and weekly plans
For years, Home Fibre in Kenya has operated on a rigid, monthly subscription model. You pay your KES 2,999 (or…
- Business
Safaricom Asked for KES 15 Billion. Investors Threw KES 41 Billion at Them.
Safaricom's tax-free green bond attracted KES 41.6 billion in bids. The telco will refund KES 21.4 billion after 175% oversubscription.
- News
Why Kenya’s mobile data & electricity prices are among the most expensive in the region, according to the World Bank
Kenya’s persistently high mobile data and electricity prices are not primarily the result of technology limitations or lack of investment.…
- News
Safaricom leads fixed Internet market as fibre and wireless subscriptions hit 2.29M
Kenya’s fixed broadband sector continues to strengthen, with the CA’s latest Q1 FY 2025/26 report revealing a 6.9% quarterly jump…
- News
Voice traffic in Kenya is actually growing, and Airtel users are the most talkative
The latest Q1 FY 2025/26 sector report from the Communications Authority offers a telling snapshot of how Kenyans now communicate,…
- News
The average Kenyan 5G user consumes 40GB of data a month, as per CA report
Kenya’s mobile device and data economy continues its upward trajectory, with the latest CA sector statistics showing that the country…
- News
Report: Safaricom’s grip on mobile money tightens as Kenya hits 149% SIM penetration
The Communications Authority of Kenya (CA) has published its first-quarter sector statistics report for the FY 2025/26, and Kenya’s mobile…
- Business
Safaricom’s Share Sale Explained: The KES 245B Vodacom Deal, 9 Key Conditions, and M-Pesa’s Future
Vodacom takes 55% control of Safaricom in a KES 245B deal as Kenya retains 20% to fund new infrastructure projects.
- News
Safaricom slips new promo offers into M-PESA transactions to Airtel
Safaricom appears to have quietly rolled out a new, rather unusual behaviour inside the M-PESA SIM Toolkit, and it’s already…
- News
Safaricom now requires users to reconfirm M-PESA recipient number when using SIM Toolkit
Safaricom appears to be rolling out a new SIM Toolkit (STK) change that adds an extra confirmation step when sending…
- Interesting Reads
Safaricom at 25: How a Telco Became Kenya’s Operating System
Trace Safaricom’s journey from 2G voice calls to a 5G-powered technology giant. A complete timeline of Kenya’s digital revolution.
- News
You can now buy B-Live data bundle directly from MySafaricom app on iOS
Safaricom is making it easier for users to purchase B-Live time-based data bundles, with the latest update to the MySafaricom…
- News
Safaricom Connect Academy hands 98% of Cohort 1 graduates job offers: Why you need to apply for Cohort 2
Safaricom’s newest talent bet isn’t another flashy product launch or limited-time data bundle. Instead, it’s a quiet but consequential investment…
