Safaricom
Safaricom offers mobile communication, mobile money services, internet provisioning, and digital solutions in Kenya.
- News
Safaricom’s M-Pesa Daraja 3.0 sandbox issues spur community-built local alternative
Safaricom unveiled Daraja 3.0 in November 2025, the latest iteration of its M-Pesa API platform. The launch was accompanied by…
- News
Safaricom quietly axes ‘Make Ur Bundle’ option from MySafaricom app
Safaricom appears to have quietly removed the popular “Make Ur Bundle” feature from the latest v1.27.1.10 of the MySafaricom app.…
- News
Safaricom appoints Sylvia Anampiu to lead Fixed Business as pay-as-you-go fibre plans near rollout
Safaricom appoints Sylvia Anampiu Fixed Business director as it readies pay-as-you-go fibre, aiming to expand Kenya’s broadband access.
- News
Safaricom says SHA can deduct money from M-PESA account without asking for your PIN
In the era of digital payments, the M-PESA PIN is sacrosanct. It is the final barrier between your wallet and…
- How To/ Explained
How to stop Safaricom’s annoying Flash SMS message (End-of-Call notification) after every call
If you’re a Safaricom user, chances are you’ve seen it — that intrusive Flash SMS that pops up the moment…
- Opinion
Safaricom used to remember my birthday, but now it needs a ticket number
There’s a peculiar thing about being born in early January in Kenya. By the time your birthday rolls around, the…
- News
PSA: Beware of fake ‘Starlink Bundles’ for Safaricom and Airtel circulating on TikTok
If you have been scrolling through TikTok recently, you might have stumbled upon legitimate-looking ads offering “Starlink Bundles” for your…
- News
Dropped calls, call termination, & billing disputes take longer to resolve than issues in other digital services, CA data shows
For many Kenyans, network issues are more than an inconvenience. They’re a recurring frustration. New consumer complaints data from the…
- Business
Safaricom Green Bond: How M-PESA users just funded a KES 20 billion 5G push
Safaricom’s KES 20 billion Green Bond was 175% oversubscribed, with most investors participating via M-PESA to fund green 5G infrastructure.
- News
Safaricom Home Fibre to introduce flexible ‘Pay-as-you-go’ hourly, daily, and weekly plans
For years, Home Fibre in Kenya has operated on a rigid, monthly subscription model. You pay your KES 2,999 (or…
- Business
Safaricom Asked for KES 15 Billion. Investors Threw KES 41 Billion at Them.
Safaricom's tax-free green bond attracted KES 41.6 billion in bids. The telco will refund KES 21.4 billion after 175% oversubscription.
- News
Why Kenya’s mobile data & electricity prices are among the most expensive in the region, according to the World Bank
Kenya’s persistently high mobile data and electricity prices are not primarily the result of technology limitations or lack of investment.…
- News
Safaricom leads fixed Internet market as fibre and wireless subscriptions hit 2.29M
Kenya’s fixed broadband sector continues to strengthen, with the CA’s latest Q1 FY 2025/26 report revealing a 6.9% quarterly jump…
- News
Voice traffic in Kenya is actually growing, and Airtel users are the most talkative
The latest Q1 FY 2025/26 sector report from the Communications Authority offers a telling snapshot of how Kenyans now communicate,…
- News
The average Kenyan 5G user consumes 40GB of data a month, as per CA report
Kenya’s mobile device and data economy continues its upward trajectory, with the latest CA sector statistics showing that the country…
