Skip to content
Full Reviews

User Complaints on the Snokor Rocket Z5000

This is the second person who approached me through Facebook complaining about the Snokor Rocket Z5000.

I have never spent any significant time with the phone and cannot answer any question as to why the battery has issues. So I asked Karani Desmond when he approached me to write down his issues with the phone so that I can post his concerns here.

This is what he wrote.


Why you should not buy Snokor Z5000 Rocket:

Snokor came to Kenya with a bang!

Cheap price, good specs on paper and everyone wanted one. Everyone expected the long battery life akin to Mulika mwizis. But sometimes as they say, when the deal is too good, think twice.

Here are common problems you will encounter using this device:

  • Battery.

I know it is a 3600mAh battery so why complain about it?

Well, charge this phone to 100% and leave it alone for just 5 minutes. The charge will drop from 100% to 90%! On a bad day, 85%.

I don’t know about other Snokor users out there. Do you experience the same? Or is it just my unit? I thought a full factory reset would solve this, but no. I requested for an exchange from Kilimall where I bought mine and I’m hoping they will hear my cry.

  • Battery. (Again)

Sorry but I have to. This phone lies about its charge capacity. Especially if you don’t charge it to 100% when its off.

Plug this bad boy to a charger and wait for 30 minutes. It will have added a tremendous amount of charge (30% or above). But the moment you unplug it you will wish you didn’t. The charge will drops so fast. It will go below the percentage it was at before you started charging. And this is of course without you using it.

And the worst thing is with this phone you don’t get battery stats on what exactly is sipping the juice. Unless you use a third party app.

  • Operating System.

This phone runs Android 5.1 Lollipop out of the box. That’s a good thing. But, it keeps “optimizing apps” almost every time you boot or reboot it.

As you should understand, this phone is not the fastest thing in the world. Actually it’s one of the slowest Quad Core smartphones (1.2 GHz Spreadtrum processor). So you can imagine the pain of waiting for 60 apps to be “optimized”, a process you can’t skip.

  • Camera & Audio.

I’m not a camera guy. But I’m definitely an audiophile. If you need good sound from this puppy, don’t buy it.

If you’re a selfie person please don’t get this phone. That’s all I can say. And by the way it’s a 5mp rear and 2mp selfie.


That’s it guys. now it’s up to you to decide. I can’t wait for an exchange and check if it is only my review unit that had the problems.

Good day.


Desmond Karani works at TechCritics Kenya

The Analyst

The Analyst delivers in-depth, data-driven insights on technology, industry trends, and digital innovation, breaking down complex topics for a clearer understanding. Reach out: Mail@Tech-ish.com

Join the discussion

10 comments
posting as Mbweha Mjanja

Anonymous by default — no sign-up or email needed. Prefer to be recognised? Add a name or email above, your call. We don't email you about replies, so do check back.

protected, no CAPTCHAs
  1. Kiki
    Kiki shared name · 7 years ago

    Need a battery for snokor z5000 can’t get it anywhere ?

    1. Engineer ken Namisi
      Engineer ken Namisi shared name · 3 years ago

      I have it

  2. jay
    jay shared name · 7 years ago

    I need a screen badly for my snokor!! It’s over 3 years now..help pls…call 08119666469

  3. Joseph
    Joseph shared name · 7 years ago

    please do ypu know where i can gef a screen of snokor rocket z500 mine is broken thankyou call me 0792732697

  4. Mimi
    Mimi shared name · 7 years ago

    Does it mean that one can not get the battery any where?,this is nonsense

  5. Ibukunoluwa
    Ibukunoluwa shared name · 8 years ago

    Hello everyone,
    Please where can i get a new snokor rocket Z5000 battery to buy online. My current battery is really bad and I have missed lot of calls and messages as well. Anybody help pls! Thank you.

  6. Yemi
    Yemi shared name · 9 years ago

    My snokor Rocket touch screen is bad, should in case you have any useful information on how i can get the screen, please kindly contact me on Whatsapp 08064230867. The phone is too nice for me to forget.

  7. Flora
    Flora shared name · 10 years ago

    I’ve been using this phone for quite a while now and I haven’t noticed/encountered any problems apart from the memory/storage capacity. It’s a nice phone, the battery, the camera and Co, they’re just okay. The problem is not general I think

  8. kev
    kev shared name · 10 years ago

    Comment:I have had three snokors, first two got stolen, I’ve realised that when you charge it fully, the battery will drain gradually till 22% then it can stagnate there till the next day. the device is awesome for its class and price.

    1. Ibukunoluwa
      Ibukunoluwa shared name · 8 years ago

      Please do you know where i could buy a new battery for my snokor rocket z5000 phone online.
      Thank you!

Back to top button