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Safaricom Full Year 2020 Results Summary: KES. 71.7 Billion in Profits

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Safaricom has today announced audited results for the year ended 31st March 2020. Here are the main things that stand out:

  • Safaricom paid over KES. 110 billion in taxes in the year ended.
  • Safaricom says they’re in the final stages of piloting MALI which is a unit trust investment product for M-Pesa customers
  • Total revenues grew from KES. 239.8 Billion to KES. 251.2 Billion
  • M-Pesa revenue grew by 12.6% to KES. 84.44 Billion – Percentage growth has reduced from 19.2% last year.
  • Mobile data revenue grew by 12.1% to KES. 40.67 Billion. – A big jump from last year’s 6.2% growth
  • Voice revenue declined by 1.4% to KES. 94.4 Billion – Last year it had grown by 0.3%

From the numbers, Voice and M-Pesa are still big money makers for Safaricom. However, Voice revenues have been reducing, and M-Pesa’s growth is also slowing down. What’s funny is that Mobile data revenue has grown tremendously. This could be as a result of Safaricom’s non-expiry bundles, or other mechanisms.

In terms of montly active users:

  • Overall active users month increased by 9.5% to 28.63 million customers
  • M-Pesa monthly active users increased by 10% to 24.91 million customers
  • Mobile data active customers increased by 10.2% to 19.62 million customers.

On fixed connections, Safaricom Home Fibre has over 97,700 homes actively paying for their connection, and over 24,400 businesses connected on Fibre Business.

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Here’s the full document from Safaricom.


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Dickson Otieno

I love reading emails when bored. I am joking. But do send them to editor@tech-ish.com.

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