In August of 2019, Estonian Taxi company Bolt has announced it would be getting into the food delivery business starting with Europe and then expanding to other markets. Well, the company has now officially launched its food delivery service, Bolt Food, in Nairobi, Kenya.
The company says Bolt Food will give users access to a huge variety of restaurants and menus at the tap of a button as well as boost the customer base for various restaurants. They say they have currently over-boarded 200 restaurants on the platform, among them; KFC, Big Square, Pizza Mojo, Urban Gourmet Burger, Debonairs Pizza, Steers Ohcha Noodle Bar, The Chef House, Wings Kenya Alchemist, Shokudo Japanese, Barista & Co, Mercado, Awash Ethiopian restaurant, Charlie’s Bistro and Bao Box, among others, with plans to add new restaurants to the app daily.
Currently, the delivery service is available in Parklands, Westlands, Highridge, Spring Valley, Kitisuru, Lavington, South C, South B, Kilimani, Upperhill and Valley Arcade.
To get Bolt Food:
- Users need to download the Bolt Food application.
- Then pick a restaurant in the app
- See the menu and select the foods they wish to buy.
- Before confirming the order, you will see the cost of your shopping basket and the approximate delivery time.
- You can then select your preferred means of payment and a receipt will be sent to your email address.
Kenya becomes the third country in Africa where Bolt food is currently available, after South Africa and Ghana.
Bolt says they will facilitate couriers with the necessary training on how the service works, operating the service and communication with the restaurants. The couriers, the company says, will strictly adhere to all the requirements set forth by the National Food Safety and Coordination Committee – the institution responsible for health and food safety in the country.
“Food delivery has been a popular request for quite some time and we are glad to bring this service to the millions of people who are using our platform. The infrastructure and experience we have built up with our ride-hailing business give us a good platform to expand and diversify our services. We have a rich history in disrupting markets and will be applying our experience to our food delivery platform and offer affordable delivery fees, better working conditions for our couriers and you can find our favourite brands selection. We are launching with amazing restaurant promotions and free delivery” said Bolt Food Country Manager Edgar Kipngetich Kitur.
“We are committed to transforming the food delivery sector in Kenya through quality services at affordable costs. We continue to serve our customers better and provide a viable economic opportunity to thousands of people. All existing drivers are welcome to join the delivery platform but we will be using motorbikes as our primary means of delivering food to ensure fast, efficient service but have bicycles and skaters” added Edgar.