Telkom customers can now pay with T-Kash on eCitizen

Telkom Kenya’s mobile money platform T-Kash has now been integrated as a payment option of Kenya’s government digital services platform, eCitizen. This announcement means that T-Kash customers will now be able to pay for both National and County government services that are found on the portal.

The different things T-Kash customers will be able to pay for include services from:

  1. The National Transport and Safety Authority (NTSA);
  2. Directorate of Criminal Investigations,
  3. Business Registration Service and Immigration Services.
  4. Services under the Civil Registration Department,
  5. Office of the Attorney General,
  6. Higher Education Loans Board (HELB),
  7. The Kenya Revenue Authority (KRA),
  8. National Construction Authority,
  9. Kenya Film Commission,
  10. National Environment Management Authority (NEMA),
  11. Kenya National Qualifications Authority (KNQA) and
  12. The Ministries of Land and Mining. 

That’s not all. Entrepreneurs living in Mombasa, Nyeri, and Kisumu counties can now also use T-Kash to pay for their single-business permits, trade licences, and e-construction permits. Telkom says this is a boost to Kenya’s ease of doing business, which seeks to among many things, automate service delivery.

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To pay using T-kash on the Portal, customers are to follow the normal login processes to access the portal, choose the “Telkom T-kash” option and will be guided by the payment instructions, as indicated, for the service. 

Telkom’s CEO, Mugo KIBATI says this move speaks to one of the firm’s commitments to better position its infrastructure asset base and services, to drive digital transformation within the Consumer, SME, Corporate and Public sectors, to enable them become smart entities.

“This strategic partnership will help broaden the eCitizen’s revenue collection options, and improve services to Kenyans, as well as cement our ambition to be the technology partner of choice to our consumers, private and public sector clients.” 

Financial services, partnerships and digitisation form part of Telkom’s focus areas. In this strategic direction, Telkom seeks to enrich its financial services offering in response to the evolving digital lifestyle of the consumer, where convenience and simplicity are paramount. 

Recently, the company, through its digital services platform, T-kash, announced its partnership with the Ministry of ICT’s National Youth Council of Kenya (NYCK), to co-create FURSA, an e-wallet that will open up a portfolio of financial opportunities to the youth in Kenya and more so at the grassroots levels. The objective is to increase the youth’s resilience in the midst of physical and infrastructural barriers that obstruct their access to financial services and products.


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