How To/ Explained

How to obtain Police Clearance Certificate and pay with Telkom T-kash

Telkom’s T-kash is now a payment option on eCitizen platform. You can now use T-kash for all government services available on the platform.

If you’re looking to obtain a Police Clearance Certificate, here’s how to do it and pay for it with T-Kash:

Download LOOP App
How to obtain Police Clearance Certificate and pay with Telkom T-kash
  • Log in to the portal, and click on Police Clearance Certificate
  • Select owner – if for self, or for your child who is under 18 year of age.
  • Confirm the details of obtaining one and check the details of the payment. Total amount should be KES 1050
How to obtain Police Clearance Certificate and pay with Telkom T-kash
  • Select locations where your fingerprints will be obtained from including location and exact Huduma centre.
  • Choose to pay with T-Kash by Telkom
How to obtain Police Clearance Certificate and pay with Telkom T-kash
  • Here, you can either pay via USSD or via SIM Tooklit. The USSD code to use is *160#.
How to obtain Police Clearance Certificate and pay with Telkom T-kash
  • Once paid, hit complete and schedule a day when you’ll go to the Huduma Centre to have your details picked. Thereafter you will go pick up the certificate.


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