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Deadline to update SIM Registration details is October 15th, have you updated yours?

Earlier in the year, we saw long queues as people rushed to update their SIM Registration details to get in line with the Communication Authority requirements. The deadline was then extended to October 15th, which is now just about 2 weeks away. Have you updated your SIM card details?

If you have an Airtel, Telkom or Safaricom SIM card, you can update your details online without having to physically visit a store. Unless there’s something more serious forcing you to visit their stores.

Those with a Faiba Line don’t need to do anything as the SIM cards are already in compliance with the Communication Authority guidelines.

Airtel Kenya Update SIM Registration Details:

  1. Visit the Airtel Kenya Portal at https://airtelkenya.com/lp/kyc/
  2. Enter the Phone Number whose details you with to update
  3. Click “Validate and get OTP” 
  4. You will receive a ONE TIME Password (OTP) which you should enter to continue 
  5. If already compliant you’ll see message telling you there’s no need for going through process 
  6. Now upload a picture of your ID both front and back sides separately. 
  7. Make sure the pictures are clear and properly cropped to only focus on the ID bit. 
  8. Click Submit!

Telkom Kenya Update SIM Details:

  1. Go to this Telkom’s Portal at https://idupload.telkom.co.ke
  2. Enter your phone number.
  3. Enter your ID number/Passport or whatever document you used.
  4. Upload a picture of the front side of your National ID/Whatever document you used to register.
  5. Upload a picture of the back side of your National ID
  6. Click SUBMIT, and that all to it.

Safaricom Update SIM Details:

  1. Visit the Safaricom Portal at www.safaricom.com/account/kyc-upload
  2. Enter the Phone Number whose details you with to update 
  3. Agree to the Privacy Policy and Click Next 
  4. You will receive a ONE TIME Password (OTP) which you should enter to continue 
  5. You will then see a list of all phone numbers that are registered under you. 
  6. Select the phone numbers that are yours, the ones you know. Then click next. 
  7. Now upload a picture of your ID both front and back sides separately. 
  8. Make sure the pictures are clear and properly cropped to only focus on the ID bit. 
  9. Click Verify!
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Dickson Otieno

I love reading emails when bored. I am joking. But do send them to editor@tech-ish.com.

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