Announcements

Safaricom 5G coverage expanded, new 5G data bundles introduced

Safaricom has expanded its 5G coverage to 28 towns in 21 counties, providing its customers in 5G areas with fast internet connectivity for both their personal and business use.

To cater to over 400,000 5G smartphone users, the telco has introduced personalised 5G data bundles accessible on Tunukiwa through the MySafaricom App, Safaricom.com, USSD *444#, or *544#. These 5G bundles offer browsing speeds of between 400Mbps to 700Mbps.

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According to Peter Ndegwa, CEO, “As a digital lifestyle enabler, we are excited about a 5G future, which makes it possible to close the digital divide in underserved communities, provide access to critical services such as healthcare, or spur economic growth by connecting small businesses to new opportunities. By increasing 5G coverage, we are enhancing Kenya’s best internet network and empowering our customers to start exploring the possibilities of 5G.”

In addition to data bundles, the company has made it possible for home and enterprise customers in 5G zones to access the network through 5G Wi-Fi. Customers can check available 5G zones or get 5G Wi-Fi on https://internet.safaricom.co.ke/5g-wireless/coverage.

Safaricom has set up three 5G experience centers in Nairobi in partnership with Huawei, located at Safaricom’s Village Market, The Hub, and Buruburu Shops. These centers showcase virtual reality gaming zones, smart-home and enterprise capabilities, and speed-testing booths to enable Kenyans to experience how 5G can transform their homes and businesses.

Since its launch in October 2022, Safaricom’s 5G coverage has expanded from 11 towns to 28 towns across 21 counties, including Nairobi, Kiambu, Mombasa, Kisumu, Uasin Gishu, Nakuru, Garissa, Kajiado, Kisii, Machakos, Kakamega, Kilifi, Siaya, Kericho, Kwale, Laikipia, Marsabit, Meru, Narok, Nyeri, and Vihiga counties.

Safaricom says it is continuously investing in its network, with its 2G, 3G, 4G, and 5G networks covering 97% of Kenya’s population in aggregate, while its fibre network has passed more than 450,000 homes and businesses.


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