TransUnion, a global leader in information and insights, has once again been recognized as a Top Employer in Africa by the Top Employers Institute (TEI). This milestone marks five consecutive years of certification for TransUnion South Africa, and three consecutive years for TransUnion Kenya and the Global Capability Centre (GCC) Africa.
The Top Employers Institute is the global authority on HR excellence. By certifying organizations based on data-driven insights and best practices, it empowers businesses to adopt transformational people strategies. In 2025, the institute certified organizations in 125 countries, impacting millions of employees worldwide.
People-Centric Transformation: The Key to Success
Lee Naik, CEO of TransUnion Africa, highlighted the company’s unwavering dedication to fostering a transformative workplace culture through its investments in people.
"Leading TransUnion Africa across eight countries has taught us that true transformation happens when we invest in people first. Our commitment to solving problems that matter has delivered tangible positive impact," said Naik.
Achievements That Set TransUnion Apart
- Leadership Development: A partnership with Duke Corporate Education launched a middle manager development program for high-performing associates.
- Financial Inclusion Initiatives: TransUnion spearheaded efforts to expand financial inclusion, positively impacting millions across Africa.
- Diversity Milestones: Achieved 55% representation of women in the workforce.
- Mental Health Support: Strengthened resources and systems to prioritize employee well-being.
These investments have fueled a culture of innovation, enhanced employee satisfaction, and elevated TransUnion’s ability to deliver impactful solutions for its clients and consumers.
Driving Diversity and Inclusion at GCC Africa
The Global Capability Centre (GCC) Africa, operating as a fully virtual employer, has seen exceptional growth, reaching nearly 1,000 employees within just four years. Its focus on building a skilled and motivated workforce underscores its commitment to operational excellence.
Notable Achievements at GCC Africa:
Investment in Education:
- Over KES 82 million spent on sponsored education and external training programs.
Learnership Program Impact:
- Trained 278 learners, with 55% being female.
- 68% of participants were absorbed into full-time roles or are nearing program completion.
Enhanced Service Delivery:
- Supporting operations across 30+ countries through roles in contact centers, business process management, technology transformation, and data analytics.
"Our mission is to deliver premium experiences while creating growth opportunities for our people. This recognition validates our efforts to build a culture of excellence," said Shobana Maikoo, Head of GCC Africa.
Benchmarking HR Excellence
The Top Employers Institute certification process evaluates organizations on a rigorous HR Best Practices Survey, which includes six domains and 20 topics such as:
- People strategy
- Work environment
- Talent acquisition
- Diversity, equity, and inclusion
- Well-being initiatives
In 2025, the institute certified over 2,400 organizations in 125 countries, impacting the lives of 13 million employees worldwide.
TransUnion’s recognition reflects its consistent commitment to adopting world-class HR practices that empower employees and drive business success.
TransUnion: A Global Leader in Information and Insights
Operating in over 30 countries, including Kenya, South Africa, Botswana, Namibia, and Zambia, TransUnion is dedicated to creating economic opportunities, delivering exceptional customer experiences, and empowering individuals globally. Its Information for Good philosophy guides its efforts to foster trust in the modern economy by providing actionable insights across industries.
Areas of Expertise:
- Credit solutions
- Marketing insights
- Fraud prevention
- Risk management
- Advanced analytics
TransUnion’s innovative solutions empower businesses and consumers to transact confidently while achieving their goals.
Conclusion
TransUnion’s recognition as a Top Employer in Africa for 2025 is a testament to its commitment to creating an empowering, inclusive, and innovative workplace. From leadership development programs to promoting diversity and supporting financial inclusion, TransUnion continues to set new benchmarks for people-centric transformation.
By prioritizing its workforce and embracing continuous improvement, TransUnion strengthens its position as a global leader, delivering value to clients and consumers while positively impacting economies and communities across Africa and beyond.
Discover more from Techish Kenya
Subscribe to get the latest posts sent to your email.
