Nairobi’s busy streets just got a new solution for tackling everyday tasks. On 8 August 2025, Errand App officially launched, introducing Kenya’s first homegrown mobile platform that connects users with professional errand runners across Nairobi and beyond. From quick shopping trips to bill payments and parcel deliveries, the app promises to redefine how Kenyans approach last-mile services.
Speaking at the launch, Vivian Malesi Keyaer, CEO of Errand Onthego Investments, said: “Today is not just a celebration of a new app. It is a celebration of possibility, purpose, and progress.”
The launch marks a major step in blending Kenya’s informal logistics network with digital convenience, giving residents an all-in-one way to delegate daily tasks and stay productive in a fast-paced city.
Built for Kenyan Realities
Errand App is not a one-size-fits-all service. It offers multiple delivery modes designed for different needs and budgets:
- On foot for short, quick errands
- Motorbike for speed and flexibility
- Tuktuk for mid-sized loads
- Bicycle for eco-friendly deliveries
- Handcart (mkokoteni) for heavier or bulkier items
Keyaer emphasised that Errand App is “proudly Kenyan – built for Kenyans, by Kenyans”, noting that the idea and the talent behind it were homegrown from start to finish. This range ensures that whether a user needs documents across town, groceries from the market, or furniture moved between estates, there’s a cost-effective and efficient option available.
Solving the Traffic and Time Dilemma
One of Nairobi’s biggest challenges is traffic congestion. Errand App addresses this directly by letting users book a trusted runner in minutes, track progress in real time, and complete tasks without leaving their home or office.
From shopping runs and bill payments to parcel drop-offs, the platform helps residents save hours each week – time that can now be spent on work, family, or personal projects.
More Than Convenience – A Jobs Platform for Youth
While Errand App makes life easier for users, it also creates income opportunities for thousands of young people across the country. The platform is part of a broader vision to unlock flexible, digital work that fits the realities of Kenya’s growing gig economy.
“Our runners are not just couriers; they are entrepreneurs on the move,” Keyaer explained. “Every completed errand is a livelihood built, an experience gained, and a door opened.”
She added that the company’s ambition is to create thousands of jobs across all 47 counties, bringing opportunities to every town, estate, and community that needs them.
By joining the network, errand runners gain access to secure, app-based bookings and guaranteed payments, helping them turn simple errands into a reliable source of income. This is especially valuable for young Kenyans seeking work that is both flexible and accessible without needing large capital investments.
Secure, Reliable, and Easy to Use
Errand App is designed with user trust at its core. Every booking is supported by:
- Real-time tracking to monitor your runner’s location and progress
- Secure payments for peace of mind
- A growing network of vetted, professional runners
The process is simple: open the app, select the errand type, choose your preferred mode of delivery, confirm the booking, and track your runner until the job is done.
A Launch Rooted in Local Innovation
The official launch took place at the United Kenya Club in Nairobi, bringing together media representatives, logistics partners, and some of the platform’s earliest runners. Attendees shared inspiring stories of moving from informal, street-based work to a fully digital platform – a transformation that mirrors the app’s mission to merge tradition with technology.
Keyaer described the app as a model for what African innovation should look like – “Not just sleek and smart, but also socially responsive and inclusive.”
How to Get the App
Errand App is live now and available for download on Google Play. Users can get started in three quick steps:
- Download the app from the official link: Errand App on Google Play
- Sign up and create your profile.
- Book your first errand — choose your delivery mode, track your runner, and let the app do the rest.
Transforming Last-Mile Delivery, One Trip at a Time
Errand App is more than just a mobile tool. It’s a reimagining of how errands can be done in Kenya – faster, safer, and smarter, while also building livelihoods. With its blend of local transport modes, digital payments, and youth employment opportunities, the platform is positioned to become a key part of Nairobi’s everyday life and eventually, the rest of the country.
“To our users: welcome – you now have a reliable helping hand, just a tap away,” Keyaer said, encouraging more Kenyans to download the app and “help spread the word.”
Download Errand App today and turn your to-do list into done.
