Safaricom
Safaricom offers mobile communication, mobile money services, internet provisioning, and digital solutions in Kenya.
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Opinion
Safaricom Keeps Changing or Removing Affordable Data Bundles, Often With No Warning
If it feels like Safaricom is playing a weird game of “now you see it, now you don’t” with its…
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News
Airtel 5G Routers Are Getting Binned as Angry Users Lose Patience
At this point, I might as well start a support group: “Victims of the Airtel 5G Router Network.” We can…
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Interesting Reads
I Wanted to Live-Tweet the KSSSA Finals at Mumias Complex. Instead, I Jumped a Fence to Escape Teargas
I knew Mumias Complex was going to be packed because the Kenya Secondary School Games finals are always an absolute…
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News
Safaricom 5G Routers are Running Out of Stock on Masoko
Insights At a Glance: Safaricom’s Huawei H155-382 and Nokia Gateway 2 5G routers are no longer available on Masoko. Only…
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Interesting Reads
After a Year with Airtel 5G Router, I’m Ready to Try Safaricom 5G Router but for One Major Reason
There was a time not too long ago when I swore I’d never go back to Airtel. Then, in 2024,…
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Interesting Reads
Switching from Safaricom to Airtel? Here Are 4 Reasons to Do It (and 4 Reasons You Might Regret It)
Switching mobile networks in Kenya isn’t just about signal bars or which SIM sits in SIM slot 1. It’s about…
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Interesting Reads
Kenyan Matatus Have Finally Gone Cashless, And M-PESA Is King
Insights At a Glance: Matatus in Nairobi and beyond have fully embraced M-PESA as the primary mode of fare payment.…
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EXTENDED | Newsletter
From AI Booms to Matatu Zooms: Your Week in Tech
AI boom hits Africa, Kenya's tech milestones, electric transport pilots, global rocket launches, and telecom wars shake the industry
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How To/ Explained
How to Withdraw PayPal Funds Straight from the M-PESA App
Insights At a Glance: The M-PESA app now supports direct PayPal withdrawals. No browser redirections because everything happens within the…
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EXTENDED | Newsletter
When Tech Gets Real: Phones, Points & Privacy Battles
This week’s volume covers Kenya’s tech shifts, TECNO’s trifold concept, VAR rollout, AI breakthroughs, Bonga points, and HELB’s crackdown.
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News
High Court Slams Door on Safaricom’s Bonga Points Expiry — Here’s What It Means for You
High Court blocks Safaricom's Bonga Points expiry policy again, protecting customer loyalty rewards as personal property until appeal concludes.
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Announcements
Safaricom Enterprise Business Officer Cynthia Karuri-Kropac Quietly Exits After Two Years
Safaricom’s Chief Enterprise Business Officer Cynthia Karuri-Kropac has stepped down from her role after two years at Kenya’s largest telecommunications…
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News
Safaricom Bags Three Big Wins for Impact on Gender Diversity, Digital Insurance, and Mobile Retail Innovation
Safaricom is popping the champagne. The Kenyan tech giant has just scooped up not one, not two, but three major…
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News
Safaricom Offering Up to 70% Discount in Mid-Year Masoko Sale
Insights At a Glance: Safaricom’s Masoko Mid-Year Sale is live with up to 70% Off across gadgets and accessories. Highlights:…
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News
Safaricom Ethiopia Surpasses 10 Million Customers, Cementing Its Role in the Nation’s Digital Future
Safaricom Ethiopia hits a 10 million customer milestone, backed by massive investment, network expansion, and significant job creation.