Safaricom
Safaricom offers mobile communication, mobile money services, internet provisioning, and digital solutions in Kenya.
- How To/ Explained
How to make your M-Shwari loan disappear: The facts you need to know
If you’ve been on Kenyan social media long enough, you’ve probably heard at least one “hack” for clearing an M-Shwari…
- News
Sitoyo Lopokoiyit Exits M-PESA Africa CEO Role
Sitoyo Lopokoiyit exits M-PESA Africa CEO role. No official announcement or successor has been named, creating a significant leadership vacuum.
- News
Safaricom M-PESA users hit with ‘ghost’ update loop as Ziidi Trader launches
Safaricom is currently rolling out a major expansion to its financial ecosystem with the launch of Ziidi Trader. But for…
- News
Safaricom Deploys Tech Infrastructure and Super App Integration for HSBC SVNS2 with KES 10 Million Sponsorship
Safaricom invests KES 10M in rugby infrastructure, leveraging high-speed connectivity and M-PESA App rewards to drive digital ecosystem engagement.
- News
M-Shwari outage locks Kenyans out of funds as Safaricom confirms system issues
Kenyan users of M-Shwari, the popular mobile savings and loan service operated by NCBA Bank in partnership with Safaricom’s M-Pesa,…
- Business
Ziidi Trader Launches: Buy and Sell NSE Shares Instantly From Your M‑PESA App
Following a successful pilot announced in November 2025, Safaricom has officially rolled out Ziidi Trader to the mass market. The…
- News
Safaricom’s M-Pesa Daraja 3.0 sandbox issues spur community-built local alternative
Safaricom unveiled Daraja 3.0 in November 2025, the latest iteration of its M-Pesa API platform. The launch was accompanied by…
- News
Safaricom quietly axes ‘Make Ur Bundle’ option from MySafaricom app
Safaricom appears to have quietly removed the popular “Make Ur Bundle” feature from the latest v1.27.1.10 of the MySafaricom app.…
- News
Safaricom appoints Sylvia Anampiu to lead Fixed Business as pay-as-you-go fibre plans near rollout
Safaricom appoints Sylvia Anampiu Fixed Business director as it readies pay-as-you-go fibre, aiming to expand Kenya’s broadband access.
- News
Safaricom says SHA can deduct money from M-PESA account without asking for your PIN
In the era of digital payments, the M-PESA PIN is sacrosanct. It is the final barrier between your wallet and…
- How To/ Explained
How to stop Safaricom’s annoying Flash SMS message (End-of-Call notification) after every call
If you’re a Safaricom user, chances are you’ve seen it — that intrusive Flash SMS that pops up the moment…
- Opinion
Safaricom used to remember my birthday, but now it needs a ticket number
There’s a peculiar thing about being born in early January in Kenya. By the time your birthday rolls around, the…
- News
PSA: Beware of fake ‘Starlink Bundles’ for Safaricom and Airtel circulating on TikTok
If you have been scrolling through TikTok recently, you might have stumbled upon legitimate-looking ads offering “Starlink Bundles” for your…
- News
Dropped calls, call termination, & billing disputes take longer to resolve than issues in other digital services, CA data shows
For many Kenyans, network issues are more than an inconvenience. They’re a recurring frustration. New consumer complaints data from the…
- Business
Safaricom Green Bond: How M-PESA users just funded a KES 20 billion 5G push
Safaricom’s KES 20 billion Green Bond was 175% oversubscribed, with most investors participating via M-PESA to fund green 5G infrastructure.
