Skip to content
News

People are complaining about their Safaricom Data Mysteriously Disappearing

The Mysterious Disappearance of Safaricom Data ?

Photo of Dickson Otieno Dickson Otieno Follow on X April 17, 2017
7 1 minute read

So over the weekend I bought 375MB Blaze data. I normally use Orange data nowadays since Airtel Kenya did this to me. But the Orange network wasn’t available where I was so I decided to Blaze up.

I laughed later on at how fast my data ended. And the messages arrived in a funny order. Here’s a screenshot.

• 𝐭𝐞𝐜𝐡-𝑖𝑠ℎ@TechishKenya
@SamGichuru @coldtusker @dnkariuki Mine was just weird. Almost finished. Then 20MB. Then 75MB. Then actually finished.
12:23 PM · Apr 17, 2017
22View on X

Anyway, @SamGichuru started the conversation some one hour ago on Twitter. And there’s now the revelation that the problem of data disappearing is wide spread. There are many people experiencing the same issue:

https://twitter.com/SamGichuru/status/853886423900053504

There are lots of people complaining:

Nomadic Panda 🐼@MariamBishar
I thought this was only happening to me 😕😕 x.com/SamGichuru/sta…
11:21 AM · Apr 17, 2017
14View on X

Here:

Martin Macharia@_MartinMM
I thought I was the only one, from 1.5GB to 500MB in less than 12 hours!!! x.com/SamGichuru/sta…
11:38 AM · Apr 17, 2017
11View on X

Sipping data

Asterix@SuaveNilote
Yes, all week been asking them what's up? Data getting sipped from my phone like pina colada x.com/SamGichuru/sta…
11:44 AM · Apr 17, 2017
13View on X

Phone is to blame

https://twitter.com/WILLLANNO/status/853892652923854849

Three:

B. N 🇰🇪@Bn_duta
@SamGichuru @dnkariuki In 24 hrs i was down 500MB which i can not account for and i find really strange.😕
12:02 PM · Apr 17, 2017
15View on X

Rego rego:

Dominic Mutai@domimutai
@SamGichuru I also went through the same ordeal over the weekend @Safaricom_Care @SafaricomLtd ilishaga bundles zangu kama rego rego
12:02 PM · Apr 17, 2017
23View on X

One hour only!

Deno@DenisBosire
@SamGichuru @dnkariuki This was within an hour yesterday.
12:07 PM · Apr 17, 2017
01View on X

WhatsApp Only?

Paco@98kgs
@SamGichuru @coldtusker @dnkariuki Same thing here. Background data off. Only whatsapp was on yet the bundles keep dropping
12:36 PM · Apr 17, 2017
23View on X

And many more:

Stardust@DenizSliq
@SamGichuru @TedNderitu @dnkariuki Happened to me. I had 1.5Gb on Saturday, Sunday morning 500 Mbs by evening less 75mbs. unluckily I deleted the text coz t'was annoying. 😀
12:39 PM · Apr 17, 2017
03View on X

Mpaka kabambe:

I may have@QuincyWandera
This line 0796864639 is a kabambe, i.e no internet. It had 350mb data but now it has ZERO data. @SafaricomLtd EXPLAIN 2 ME HOW THAT HAPPENED
12:46 PM · Apr 17, 2017
23View on X

@SafaricomLtd needs to talk about this. Maybe Bundles Mwitu was the better option:

Moses Wafula@themoseswafula
@SamGichuru Now you realize bundles Mwitu is a far game.
10:24 AM · Apr 17, 2017
01View on X

Tags
Photo of Dickson Otieno Dickson Otieno Follow on X April 17, 2017
7 1 minute read
Photo of Dickson Otieno

Dickson Otieno

I love reading emails when bored. I am joking. But do send them to editor@tech-ish.com.

Join the discussion

7 comments
posting as Njiwa Mpenzi

Anonymous by default — no sign-up or email needed. Prefer to be recognised? Add a name or email above, your call. We don't email you about replies, so do check back.

protected, no CAPTCHAs
  1. Eiman Samba
    Eiman Samba shared name · 9 years ago

    Have been wondering 200mbs can’t last for more than 6hrs called safaricom advise to switch off background data. I have never experienced this before its too much 200mbs normally I use for more than 48hrs with Airtel. shame shame shame

  2. darlyne
    darlyne shared name · 9 years ago

    Comment:me tpo been buying bundles n without even putting on my net the bundles are gone,safaricom?????

  3. Adhiambo Oyier
    Adhiambo Oyier shared name · 9 years ago

    Well, here is the solution to the mystery.
    In the past ten days I’ve bought emergency 35mb for 20 bob and both times I’ve been notified that my bundle balance is 75mb, confirmed by checking via my safaricom app.
    Maybe the system was compromised by someone who decided, wale wako na kidogo ‘pewe? ????

  4. Unicious
    Unicious shared name · 9 years ago

    Am going to buy orange line today I don’t have money to waste on bundles.

  5. Daniel Mwangi
    Daniel Mwangi shared name · 9 years ago

    Ha ha .I hate safaricom when it comes to bundles..I’d prefer Airtel or orange

  6. mike
    mike shared name · 9 years ago

    Haha, you still use safaricom for bundles.. Haha.. safaricom is a bundle siphoning machine

Back to top button