VISA and KCB are Piloting a Free Digital Payments Solution with 100 Bodaboda Riders

Visa has collaborated with KCB Bank Kenya and the Boda Boda Safety Association of Kenya (BAK) to digitize payments for the motorcycle transport operators.

The partnership kicks off with a three-month pilot project where 100 Bodaboda riders will be enabled on Visa on mobile so that they can make and receive payments using the solution. The free mobile payment solution is expected to accelerate safe digital payments and financial inclusion among bodaboda operators.

KCB Bank Kenya will train the riders on the use of Visa on mobile.

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“The digitization of Boda Boda payments is a key component of Visa’s drive to enhance financial inclusion among the communities and customers that we serve. With Visa on mobile, we are providing an efficient means for Boda Boda operators to receive payments, understanding the obvious security risks that come with handling cash. We are tapping into VisaNet, our secure gateway to bring the Boda Boda sector into formal financial sector,” said Kennedy Luhombo, Senior Business Development leader, Merchant Sales and Acquiring, Visa East Africa.

Kenya has made significant strides towards enhancing efficiency in digital payments and promoting financial inclusion. The tri-partite collaboration is part of KCB’s aspiration to create a viable and profitable cashless ecosystem to the benefit of the economy as a whole.

“This partnership marks our commitment to foster an inclusive, safe and seamless digital ecosystem as well as help operators in the transport sector to transact faster, more securely and cost-effectively,” said Annastacia Kimtai KCB Bank Kenya Retail Director.  She added that: “By broadening our collaboration with Visa, we are further expanding the reach of financial and economic inclusion through digital solutions.”

The payment card will enable Boda Boda operators to grow their business while reducing the costs associated with handling cash. The payment card will also let the Boda Boda operators be in complete control of their payments, thereby minimizing the risks of unauthorized transactions.

Speaking at the launch of Visa-on-mobile, Charles Gichira, Principal, Boda Boda Safety Association of Kenya, said: “Our collaboration with Visa and Kenya Commercial Bank will enable BAK to professionalize the sector which is required to undergo transformation as part of complying with government regulations on road safety. With over 1.2 million registered operators under BAK, we are on track to create a formidable investment block that can create income-generating opportunities beyond our day-to-day operations on the road.”

On his part, Kevin Mubadi, Principal – Boda Boda Safety Association of Kenya said that the move to digitize payments in the Boda Boda sector is enable riders trace their money in terms payments from their customers and withdrawals from their transactions accounts. We are simply using a digital payment solution to enable the riders manage their finances securely and effectively.

In a bid to help the Boda Boda sector become more compliant to the government’s safety regulations, Visa has contributed to 50% of the cost for the 100 riders that will engaged in the pilot phase.

Customers can use Visa on mobile to send money directly from their bank to a recipient’s bank account regardless of whether they use the mobile app or USSD code of the bank.

Visa on mobile is now live in Egypt, Ghana, India, Kazakhstan, Kenya, Nigeria, Rwanda and Tanzania. There are plans to launch in Uganda, Zambia and other countries in Africa in the near future.


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