Wednesday, January 26, 2022

Airtel Kenya did not launch non-expiring bundles – only revamped data prices

Very many publications yesterday were posting that Airtel Kenya was launching non-expiring bundles. Which I thought was a great move after Safaricom did the same a couple of weeks ago. So I decided to check out the usual USSD code we use for bundles and got nothing. Just new data prices – some of which are actually good deals – but nothing on bundles that don’t expire.

I actually asked them on Twitter about the so called non-expiring bundles, and they’re yet to respond many hours later.

Perhaps the publications got different information from what’s actually available, or perhaps the USSD code is yet to let people be able to purchase non-expiring bundles. Maybe the information was shared in a deceiving way. Or perhaps, people are just too excited about non-expiring bundles so they decided to write what they believed. Misinformation can spread very quickly on the internet. And I wonder what parties are benefiting from this miscommunication.

During the day, I also saw a tweet that dialing *544*2# would subscribe you to #BeSurenaAirtel which I thought would be where I’d access the non-expiring bundles. But that only subscribed me to the browse at 5MB a shilling tariff, and enjoy taxed 2-bob-a-minute calls to all networks.. Which I’ve tried to unsubscribe from, but can’t find a way out.

Of course, the argument is the 5MB a shilling doesn’t expire. But that’s not a bundle. And there’s no way to opt out, is there? I am also wondering how the 5MB a shilling will work with my data manager still on. I just don’t get the product. And I hope Airtel can clarify on this.

The new data prices from Airtel are actually quite enticing for anyone who specifically does weekly, and monthly subscriptions. Because that’s where the good deals are. Under monthly, for 300 bob you can get 3GB, for 500 bob you can get 5GB and for 3000 bob you can get up to 50GB. These are very competitive offers compared to what’s offered by other companies. However, no one has yet matched Faiba 4G’s data prices.



  1. What the author of this article is failing to understand is that the non expiring bundles from Safaricom are at a rate of 2-3 mbs per shilling of the purchased amount. For airtel they chose not to take your money up front but give you a better value proposition per mb.
    Do the Math Dickson

Leave a Reply

Dickson Otieno
I love reading emails when bored. I am joking. But do send them to

More to read:

CMA admits ‘Cashlet’ app for investing in Unit Trusts to Sandbox

Cashlet App from Sycamore Capital is expected to go live in February allowing Kenyans to invest in Unit Trusts straight from their phones.

Telkom Kenya Services Down including Data and Calls

All Telkom Kenya services are currently unavailable including calls and data. The telco has reported a major service interruption ongoing.

Samsung Kenya bets on Online Shopping in new partnership

Samsung has gotten into a partnership with BrandCart Limited to launch an online shop offering deliveries across Kenya

Pitch your Web App in Nairobi and Win up to $50,000

Startups in the blockchain and crypto space are invited to apply for the Sankore Pitch Competition Tour in Nairobi this January.

Samsung Kenya bets on Online Shopping in new partnership

Samsung has gotten into a partnership with BrandCart Limited to launch an online shop offering deliveries across Kenya

I&M Bank rolls out unsecured loans of up to KES 3 Million

I&M Bank customers will access a minimum of 50K up to a maximum of 3 million without providing any collateral or guarantor as security.