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Safaricom officially launches Family Share: Home Fibre plus minutes or data for up to five phones from KES 3,749

If you pay for Safaricom Home Fibre and also send bundles to relatives every month, Safaricom now has an official plan that puts both on one bill. The plan adds a pot of mobile data or voice minutes to your home fibre line, and you split that pot across up to five Safaricom numbers. The cheapest version costs KES 3,749 a month.

These plans have been on sale since at least September as part of Pata More, Safaricom’s campaign this year to give customers more for what they already pay. We covered them then, alongside the faster Home Fibre speeds, and last week we explained how to set up and split the pot.

What you get on each plan

You keep your fibre speed and pay a fixed amount on top. That amount buys one pot, either minutes or data, and you decide how much of it goes to each number on your list. Take Bronze, the 40 Mbps plan that costs KES 2,999 on its own. Family Share adds KES 750, and that buys 750 minutes or 14 GB of mobile data a month.

So if your mother, two siblings and two cousins are on the list, the minutes pot gives each of them 150 minutes every month, and you don’t have to send them anything. Every number on the list has to be on Safaricom.

PlanFibre speedFibre aloneWith Family ShareShared pot (pick one)
Bronze40 MbpsKES 2,999KES 3,749750 minutes or 14 GB
Silver60 MbpsKES 4,100KES 5,1001,100 minutes or 21 GB
Gold150 MbpsKES 6,299KES 7,7991,600 minutes or 33 GB
Diamond500 MbpsKES 12,499KES 13,9991,600 minutes or 33 GB

Gold and Diamond get the same pot, so the KES 6,200 between them pays only for the faster fibre line. Platinum, the 1 Gbps plan at KES 20,000, isn’t on the flyer.

You can sign up in My OneApp, by dialling *400#, or at Safaricom shops and dealers.

The 2023 Family Share gave you minutes, data and SMS together

Safaricom has sold a Family Share add-on since at least 2023. In December that year it revamped the plans. An extra KES 800 on any Home Fibre plan got you 8 GB, 400 minutes and 1,000 SMS together, plus free WhatsApp, and you could share it with up to five people. KES 1,800 and KES 2,700 bought bigger bundles of all three.

Compared with that, the new Bronze pot is KES 50 cheaper and has almost twice as much of one thing: 750 minutes against 400, or 14 GB against 8 GB, but only one of them. A family where the parents call and the students browse used to get both on the cheapest add-on. Now every tier makes them choose. Monday’s release mentions SMS benefits, but the flyer doesn’t give an SMS figure for any plan.

Why Safaricom is pushing it

By Safaricom’s own figures in the release, active fibre-to-the-home customers have grown 27%, and the share of connected homes with an active subscription has gone from 66.8% to 71.0%. The release doesn’t say over what period. For comparison, its annual report for the year to March 2026 put growth in home customers at 35.0%.

Even at 71.0%, almost three in ten homes Safaricom has connected aren’t paying for a plan. We think Family Share is meant to keep connected homes paying, and to win back some that stopped, because the fibre bill now carries the relatives’ minutes or data too. Cancel the fibre, or move to another provider, and those phones lose their monthly bundle with it.

If you already spend more than KES 750 a month sending minutes to relatives on Safaricom, the Bronze add-on gives them 750 minutes for KES 750, every month, without anyone having to ask. If your family needs both calls and data, none of the new plans covers both, so you’ll still be buying one of them separately.

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