Saturday, January 29, 2022

Safaricom upgrade to affect Lipa na M-Pesa, M-Shwari and other services

Safaricom has announced yet another service upgrade that will render some services unusable through Friday night. This time round the services that will be affected include:

  • Lipa na M-Pesa
  • All Safaricom Cloud services
  • M-Shwari
  • KCB M-Pesa
  • The MySafaricom App
  • M-Pesa Daraja API
  • Mobile Banking
  • International Money Transfers
  • All VAS services
  • Online Customer Care support on Facebook and Twitter

This will be their “biggest upgrade” yet and will definitely cause lots of problems to the many Kenyans who may be unaware of the same.

All other services should be working well through the night. Here’s the official statement from the company.


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Dickson Otieno
I love reading emails when bored. I am joking. But do send them to

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