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Safaricom’s biggest year. Four shifts that matter – Interactive Widget

SAFARICOM · FY26 YEAR ENDED 31 MARCH 2026
THE RESULTS · EXPLAINED

Safaricom’s biggest year.
Four shifts that matter

Group service revenue grew 11.5% to KES 414.1 billion. Net income jumped 24.7%. But the headline numbers hide a deeper change in what Safaricom actually is. Pick a tab below.

01 · THE FINTECH PIVOT

M-PESA is now 45.6% of Kenya revenue.

M-PESA hit KES 182.7 billion in FY26. Connectivity is just KES 15.2 billion ahead. On these growth rates, M-PESA becomes the largest revenue line before FY28.

M-PESA REVENUE
KES 182.7Bn
+13.4% Y/Y
TRANSACTIONS
46.4Bn
+25.1% Y/Y
MERCHANTS
3.1M
+71% Y/Y
M-PESA SHARE OF KENYA SERVICE REVENUE
FY22 38.3%
FY24 42.1%
FY25 44.2%
FY26 45.6%
READ THE FULL M-PESA STORY
02 · THE CROSSOVER

Mobile data finally overtook voice.

For the first time, data is the biggest slice of connectivity revenue. Voice has fallen below 42%. Safaricom is calling itself a Tech-Co. The label deserves a closer look.

MOBILE DATA
42.1%
OF CONNECTIVITY
MOBILE VOICE
41.3%
OF CONNECTIVITY
FIXED BROADBAND
+12.2%
REVENUE GROWTH
CONNECTIVITY REVENUE MIX · FY26
DATA 42.1%
VOICE 41.3%
SMS & OTHER 16.6%
READ THE DATA vs VOICE STORY
03 · THE BIGGEST BET

Ethiopia losses halved. Break-even is in sight.

The Ethiopian operation is still loss-making, but the trajectory has turned. Service revenue grew 130.9% in local currency. Safaricom is targeting EBITDA break-even by the end of FY27.

CUSTOMER GROWTH
+54%
YEAR ON YEAR
SERVICE REVENUE
+130.9%
LOCAL CURRENCY
LOSSES
KES 30Bn
HALVED Y/Y
POPULATION COVERAGE · SAFARICOM ETHIOPIA
COVERAGE 59.2%
UNCOVERED 40.8%

M-PESA Ethiopia more than doubled its active customer base. EBITDA break-even target: FY27.

READ THE ETHIOPIA STORY
04 · THE PAYOUT

A record dividend. A new owner.

Safaricom is paying KES 80.13 billion to shareholders, its biggest dividend ever. In the same year, Treasury halved its stake. Vodacom now controls 55%.

DIVIDEND TOTAL
KES 80.13Bn
+66.7% Y/Y
PER SHARE
KES 2.00
FROM KES 1.20
NET INCOME
KES 119.1Bn
+24.7% Y/Y
SHAREHOLDING · BEFORE vs AFTER VODACOM DEAL
VODACOM
BEFORE 39.9%
AFTER 55.0%
GOVT OF KE
BEFORE 35.0%
AFTER 20.0%
PUBLIC
BEFORE 25.1%
AFTER 25.0%
READ THE DIVIDEND STORY
04 / 04 STORIES @TechishKenya SOURCE: SAFARICOM FY26

Dickson Otieno

I love reading emails when bored. I am joking. But do send them to editor@tech-ish.com.

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