Customer Service

News

Dickson OtienoJuly 15, 2022

Infinix now allows trade in of older devices for new ones at Carlcare and Safaricom Shops
Announcements

Dickson OtienoMarch 26, 2022

Samsung Kenya unveils ‘Signature Service Program’ for Premium Customers
Opinion

Guest BloggerSeptember 1, 2021

Customer Experience in Microfinance Industry Key To Growth Of Africa’s Economy
Announcements

Dickson OtienoJuly 22, 2021

Kenya leads the world in WhatsApp usage; Facebook-Ajua partnership reveals
Announcements

Dickson OtienoJune 21, 2021

Equity revamps redemption website for American Express Card holders
Startups & Ideas

Dickson OtienoApril 28, 2021

Customer Experience Firm Ajua acquires Kenya’s AI Platform WayaWaya
Startups & Ideas

Dickson OtienoMarch 29, 2021

Kenya’s Agency Startup, Tanda, secures funding to expand regionally
News

Dickson OtienoDecember 9, 2020

Safaricom opens Flagship Shop in Nairobi including a gaming area for customers
Opinion

Dickson OtienoJanuary 8, 2019

It’s hard being an Airtel Kenya Customer