Opinion
Insightful commentary, opinion and personal viewpoints on the latest trends, products, and issues in the tech world. Expect bold takes and thoughtful analysis.
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Nigeria’s Shuttlers Hits 10 Million Journeys and Lands on Google Maps. Here’s What Kenya Should Take From It
Shuttlers joins Google Maps in Nigeria after 10 million journeys. Kenya's matatus are already on Maps, but the service fails…
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How Kenya’s Betting Apps Are Starting to Actually Respect Your Data Plan
I’ve been testing mobile betting platforms for 8 months. Last Tuesday I checked my Safaricom balance and nearly choked—340MB gone…
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KNEC Wants Paperless Exams by 2027. Here’s Why Kenya May Not Be Ready
KNEC plans paperless national exams by 2027. We weigh the cost savings against power, device, connectivity, and cybersecurity risks.
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Kenya’s 16% smartphone decline should worry policymakers more than brands
Kenya’s smartphone market just delivered one of the clearest warnings yet about what happens when devices become too expensive for…
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Meta launches paid subscriptions for Instagram, Facebook and WhatsApp. Is this the slow death of free social media?
Meta launches Instagram Plus, Facebook Plus and WhatsApp Plus subscriptions globally with new Meta One AI and creator plans. Full…
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Kenyan retailers are making Google Pixels easily accessible, but some prices are hard to justify
Google doesn’t sell Pixel phones in Africa. Officially, as far as Mountain View’s hardware division is concerned, the Kenyan market…
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Posta Kenya is Closing 125 Post Offices. Here’s Why It Can’t Recover.
Posta Kenya is closing 125 of 625 post offices to save KES 1 billion, as couriers eat its courier business.
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KRA Has Been Trying to Get Inside Your M-Pesa for a Decade. eTIMS Is How They Do It.
KRA tried in 2016 and again in 2024 to legislate blanket access to your mobile money. It got blocked both…
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Tax Cuts on Phones and Telecom Gear Could Connect Millions More Africans, Says GSMA Policy Chief
GSMA Africa Policy Chair Daddy Mukadi calls for tax exemptions on smartphones and telecom equipment to boost digital inclusion.
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DTB’s New Tap-to-Pay Wearables Quietly Solve Kenya’s Apple NFC Problem
DTB launches NFC-enabled rings and wristbands in Kenya from KES 1,200. Tap-to-pay linked to your DTB debit card.
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Apple’s Incoming CEO John Ternus Says the Company Is ‘About to Change the World’ Again
From the first foldable iPhone to long-rumoured smart glasses, here is the speculation around Apple's first wave of products under…
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Airtel Kenya waited too long to hit Safaricom where it hurt most
Safaricom handed Airtel Kenya one of the clearest competitive openings the local telecom market has seen in a long time.…
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My OneApp is forcing users to set Safaricom as SIM 1, and you are right to be annoyed
Safaricom’s new My OneApp was supposed to make things easier by bringing together MySafaricom and M-PESA in one place. Instead,…
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My OneApp Is a Masterclass in How Not to Replace the App Kenyans Trust Most
Safaricom's My OneApp merger was inevitable. The shambolic rollout was not. An opinion on Kenya's most consequential app launch yet.
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‘My OneApp’ is the worst possible name for a brand built on Safaricom & M-PESA
Safaricom’s new My OneApp is, in many ways, the app the company probably needed to build. It brings together services…
