Safaricom
Safaricom offers mobile communication, mobile money services, internet provisioning, and digital solutions in Kenya.
- News
Safaricom My OneApp now requires at least Android 7.0 or iOS 13, locking out older phones
Safaricom’s new My OneApp is still dominating the conversation, and this time, the spotlight is on device compatibility. After the…
- News
Safaricom is asking users to share feedback on the new My OneApp after a troubled launch: How to submit
Safaricom’s new My OneApp has had a rough start, and that is putting it mildly. Since launch, many users have…
- Quick Reviews
Safaricom My OneApp won’t let me pay for my Home Internet due to “an unexpected error”
If you’ve been following the latest tech news in Kenya, you know Safaricom recently launched the unified My OneApp. The…
- News
Your Home Internet Got Faster This Year, But Faiba Users Got the Most Out of It
nPerf's 2026 Kenya barometer reveals Faiba leading all categories. VGG Connect, a Nairobi startup, takes second overall.
- Opinion
‘My OneApp’ is the worst possible name for a brand built on Safaricom & M-PESA
Safaricom’s new My OneApp is, in many ways, the app the company probably needed to build. It brings together services…
- News
Safaricom admits My OneApp is broken and not working as users report login failures, lag, & mini-app errors
Safaricom’s new My OneApp was supposed to simplify life. Instead of juggling the M-PESA app and MySafaricom, users were promised…
- News
How paying rent on M-PESA could unlock your next loan
As Safaricom pushes toward its new My OneApp future, one of the more interesting things I’ve seen tucked inside the…
- News
Safaricom’s My OneApp is officially here: Inside the M-PESA and MySafaricom merger
We’ve been tracking Safaricom’s ambition to build a true super app since last year, and following a quiet rollout of…
- News
Safaricom Decode 4.0 Opens in Nairobi, Framing 2026 as Kenya’s Year of AI
Safaricom's Decode 4.0 summit opened in Nairobi on 31 March. Three days of AI, a major M-Pesa overhaul, and 100,000…
- News
Safaricom silently deducting M-PESA balances for ‘unbilled’ Fuliza loans
A section of Kenyans is raising alarm after noticing unexpected deductions from their M-PESA balances, with many saying Safaricom quietly…
- News
Safaricom M-PESA Timeline 2020 to 2026: Fuliza, GlobalPay, Fintech 2.0, Ziidi and Every Major Update
The complete Safaricom M-PESA timeline from 2020 to 2026 — every product launch, expansion, upgrade and strategic milestone, sourced and…
- News
Safaricom PLC names Mark Oyier as new Director of IT
Safaricom PLC has officially appointed Mark Oyier as its new Director of IT, moving to fill a critical leadership gap…
- News
Exclusive: Poa Internet is coming soon to Kisumu
For a long time, the fixed home internet landscape in Kisumu has felt somewhat restrictive. Having lived in the lakeside…
- How To/ Explained
How to read Kenya’s landmark phone number recycling judgment: Full 42-page PDF inside
For those of you who have been following the High Court’s landmark decision on mobile number recycling, the conversation just…
- News
Your Safaricom, Airtel line is officially your digital identity as High Court bans phone number recycling
For years, I’ve argued that our telecoms treat our phone numbers like second-hand shirts, tossing them back into the market…
