Safaricom
Safaricom offers mobile communication, mobile money services, internet provisioning, and digital solutions in Kenya.
- News
Safaricom’s 15TB FUP Promise is Gone. Back to as low 1.5TB Limit. WHY?
Safaricom has quietly cut Home Fibre FUP limits from a uniform 15TB to between 1.5TB and 7TB without explanation.
- News
Safaricom Home Fibre speeds jump again: Bronze now 40Mbps, Gold hits 150Mbps
Safaricom has upgraded Home Fibre speeds across all tiers and added a discount, with Bronze now 40Mbps for KES 2,250.
- News
Safaricom My OneApp preps huge improvements for 5G Home Wi-Fi internet users
Safaricomβs My OneApp is still dealing with the baggage of its messy rollout, but a teardown of recent APK builds…
- News
Safaricom My OneApp APK teardown hints at better eSIM requests without shop visits
Safaricom already lets users request for an eSIM through the current MySafaricom app, but the experience has never felt fully…
- Interesting Reads
After M-PESA & MySafaricom merger, here are 10+ other Safaricom apps you probably never heard of
Safaricomβs recent merger of the M-PESA and MySafaricom apps tells you exactly where the company wants to go. The telco…
- News
Safaricom is giving My OneApp users 1GB free data as an apology. Did you get yours?
Safaricom appears to be doing more than just apologising for the chaotic My OneApp rollout. After weeks of complaints from…
- Quick Reviews
Safaricom 5G router speeds are becoming painfully slow at night
When I switched to Safaricomβs 5G router, I thought I had finally escaped the nightly internet misery that had pushed…
- Interesting Reads
All Safaricom employees are now AI trained, and the reason says a lot about where the telco is headed
Safaricom has revealed that every single employee, regardless of role, was required to complete AI 101 training last year. That…
- News
Safaricomβs latest My OneApp updates finally fix the most annoying bug
Safaricomβs My OneApp rollout has been rough from the start, and that is putting it politely. What was supposed to…
- News
Safaricom Beats Airtel on Every Mobile Internet Metric in Kenya, nPerf’s 2026 Report Says
The operator swept download, upload, latency, browsing and streaming in the nPerf barometer for April 2025 to March 2026. Airtel's…
- How To/ Explained
The Architecture of Ambition: How M-Shwariβs Logic is Engineering a Saving Culture
How the logic behind M-Shwari's Lock Savings is quietly engineering better saving habits for a generation of young Kenyan professionals.
- News
Safaricom Apologises for My OneApp Chaos, but the Damage Is Already Done
Safaricom apologises for My OneApp rollout failures but offers no timeline, no rollback, and no concrete fixes for users.
- News
More Kenyans are making voice calls through Airtel as Safaricom’s market share slips
After recently reviewing the broader state of Kenyaβs digital economy in 2025, we went back through all four Communications Authority…
- Opinion
Airtel Kenya waited too long to hit Safaricom where it hurt most
Safaricom handed Airtel Kenya one of the clearest competitive openings the local telecom market has seen in a long time.…
- News
Safaricom rolling out new My OneApp updates to fix bugs on Android
It has been less than two weeks since Safaricom launched the revamped My OneApp on April 2nd, but the telco’s…