Update: More users are reporting not being able to access M-Pesa services as of 1am Wednesday March 9th.

For the last few hours users have reported not being able to access certain M-Pesa services. These include:

  • Paybill and Till number transactions
  • Banks to M-Pesa and vice versa

Safaricom on Twitter has been responding to users saying:

“We have an issue with M-pesa which is currently under resolution. Please try again later.”

Banks have reported to users that they’re also experiencing issues with M-Pesa transactions. Some have urged users to use ATMs or Pesalink.

This article will be updated once issue is resolved or when more information is obtained.


  1. The problem started of Friday the 6th May. You can’t do foreign currency to Kes transfers via Wise as they use the pesalink system in Kenta


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