M-Pesa
Examining M-Pesa’s transformative role in mobile banking and economic change in emerging markets.
- News
My OneApp is forcing users to set Safaricom as SIM 1, and you are right to be annoyed
Safaricomβs new My OneApp was supposed to make things easier by bringing together MySafaricom and M-PESA in one place. Instead,…
- Opinion
My OneApp Is a Masterclass in How Not to Replace the App Kenyans Trust Most
Safaricom's My OneApp merger was inevitable. The shambolic rollout was not. An opinion on Kenya's most consequential app launch yet.
- How To/ Explained
How to go back from Safaricom My OneApp to the old M-PESA app on Android
Safaricomβs new My OneApp is still causing enough friction that some users simply want out. If you updated from the…
- News
Safaricom My OneApp now requires at least Android 7.0 or iOS 13, locking out older phones
Safaricomβs new My OneApp is still dominating the conversation, and this time, the spotlight is on device compatibility. After the…
- News
Safaricom is asking users to share feedback on the new My OneApp after a troubled launch: How to submit
Safaricomβs new My OneApp has had a rough start, and that is putting it mildly. Since launch, many users have…
- Opinion
‘My OneApp’ is the worst possible name for a brand built on Safaricom & M-PESA
Safaricomβs new My OneApp is, in many ways, the app the company probably needed to build. It brings together services…
- News
Safaricom admits My OneApp is broken and not working as users report login failures, lag, & mini-app errors
Safaricomβs new My OneApp was supposed to simplify life. Instead of juggling the M-PESA app and MySafaricom, users were promised…
- News
How paying rent on M-PESA could unlock your next loan
As Safaricom pushes toward its new My OneApp future, one of the more interesting things Iβve seen tucked inside the…
- News
Safaricomβs My OneApp is officially here: Inside the M-PESA and MySafaricom merger
Weβve been tracking Safaricomβs ambition to build a true super app since last year, and following a quiet rollout of…
- News
Safaricom Decode 4.0 Opens in Nairobi, Framing 2026 as Kenya’s Year of AI
Safaricom's Decode 4.0 summit opened in Nairobi on 31 March. Three days of AI, a major M-Pesa overhaul, and 100,000…
- News
Safaricom silently deducting M-PESA balances for ‘unbilled’ Fuliza loans
A section of Kenyans is raising alarm after noticing unexpected deductions from their M-PESA balances, with many saying Safaricom quietly…
- Interesting Reads
Kenya Mobile Money: We Already Ran the Experiment. It’s Time to Act on the Results.
Kenya's 2020 free mobile money experiment added 2.8 million users. The data is clear. It's time to go back.
- News
Safaricom M-PESA Timeline 2020 to 2026: Fuliza, GlobalPay, Fintech 2.0, Ziidi and Every Major Update
The complete Safaricom M-PESA timeline from 2020 to 2026 β every product launch, expansion, upgrade and strategic milestone, sourced and…
- Interesting Reads
Safaricom Will Hide Your Name and Phone Number When You Send M-PesaβEverything Explained!
Starting March 24, M-Pesa will hide your phone number in Send Money notifications. Here's everything that's changing.
- News
M-Pesa is Bringing Tap-to-Pay to Kenya, and it Could Change How We Checkout Forever
Safaricom is bringing M-Pesa Tap-to-Pay in Kenya. Discover how Android NFC, PIN-less limits, and SoftPOS will change retail checkouts, and…
