Safaricom
Safaricom offers mobile communication, mobile money services, internet provisioning, and digital solutions in Kenya.
- Opinion
Airtel Kenya waited too long to hit Safaricom where it hurt most
Safaricom handed Airtel Kenya one of the clearest competitive openings the local telecom market has seen in a long time.…
- News
Safaricom rolling out new My OneApp updates to fix bugs on Android
It has been less than two weeks since Safaricom launched the revamped My OneApp on April 2nd, but the telco’s…
- Interesting Reads
Kenya’s 2025 in Numbers: How Four Quarters of Data Reveal a Digital Economy in Overdrive
Mobile money hit 98%, smartphones overtook feature phones, and 5G users doubled their data appetite across 2025.
- News
My OneApp is forcing users to set Safaricom as SIM 1, and you are right to be annoyed
Safaricomβs new My OneApp was supposed to make things easier by bringing together MySafaricom and M-PESA in one place. Instead,…
- Opinion
My OneApp Is a Masterclass in How Not to Replace the App Kenyans Trust Most
Safaricom's My OneApp merger was inevitable. The shambolic rollout was not. An opinion on Kenya's most consequential app launch yet.
- How To/ Explained
How to go back from Safaricom My OneApp to the old M-PESA app on Android
Safaricomβs new My OneApp is still causing enough friction that some users simply want out. If you updated from the…
- News
Safaricom My OneApp now requires at least Android 7.0 or iOS 13, locking out older phones
Safaricomβs new My OneApp is still dominating the conversation, and this time, the spotlight is on device compatibility. After the…
- News
Safaricom is asking users to share feedback on the new My OneApp after a troubled launch: How to submit
Safaricomβs new My OneApp has had a rough start, and that is putting it mildly. Since launch, many users have…
- Quick Reviews
Safaricom My OneApp won’t let me pay for my Home Internet due to “an unexpected error”
If youβve been following the latest tech news in Kenya, you know Safaricom recently launched the unified My OneApp. The…
- News
Your Home Internet Got Faster This Year, But Faiba Users Got the Most Out of It
nPerf's 2026 Kenya barometer reveals Faiba leading all categories. VGG Connect, a Nairobi startup, takes second overall.
- Opinion
‘My OneApp’ is the worst possible name for a brand built on Safaricom & M-PESA
Safaricomβs new My OneApp is, in many ways, the app the company probably needed to build. It brings together services…
- News
Safaricom admits My OneApp is broken and not working as users report login failures, lag, & mini-app errors
Safaricomβs new My OneApp was supposed to simplify life. Instead of juggling the M-PESA app and MySafaricom, users were promised…
- News
How paying rent on M-PESA could unlock your next loan
As Safaricom pushes toward its new My OneApp future, one of the more interesting things Iβve seen tucked inside the…
- News
Safaricomβs My OneApp is officially here: Inside the M-PESA and MySafaricom merger
Weβve been tracking Safaricomβs ambition to build a true super app since last year, and following a quiet rollout of…
- News
Safaricom Decode 4.0 Opens in Nairobi, Framing 2026 as Kenya’s Year of AI
Safaricom's Decode 4.0 summit opened in Nairobi on 31 March. Three days of AI, a major M-Pesa overhaul, and 100,000…
